Frequently Asked Questions
CUSTOMIZED OPTIONS
Collapsible content
What makes a good photo?
Photo Guidelines for Best Results:
1. Make sure your pet’s photo is taken in a well-lit space—natural lighting works best. Avoid using filters or dark indoor lighting, as they can affect the final illustration.
2. Take a close-up photo of your pet from the front, making sure the ears, head, neck, and upper chest are visible. Your pet should be centered in the frame for the best composition.
3. Please don’t use photos that are taken from above, heavily filtered, blurry, or where your pet is lying down. These types of images often can't be illustrated properly.
Can you illustrate other animals?
Yes, absolutely! Send us a high-resolution photo of your animal, and we'll take care of the rest!
Can I have more than one pet in a photo?
Absolutely! We can definitely include more than one pet in a portrait. However, the more pets that are added, the harder it becomes to maintain the same level of detail and quality in the artwork. For the best results, we recommend a maximum of three pets per portrait. This helps ensure each pet is captured beautifully and with care!
Will I be able to preview my portrait before it ships?
To ensure your order is processed as quickly as possible, we don’t offer artwork previews or proofs. But no worries—if the photo you send isn’t quite right for a great portrait, we’ll reach out and ask for a better one!
Can I make changes to my order?
Absolutely! We're happy to help with any changes to your pet portrait order—just make sure to email us at pdoprints@gmail.com within 1 hour of placing your order.
After that window, most changes (including address updates) may no longer be possible. Please keep in mind that any edits could result in slight shipping delays.
SHIPPING AND RETURNS
Collapsible content
How long does shipping take?
Shipping Times (USA):
Shipping durations vary depending on the product ordered:
- POSTERS: 4-7 business days
- MUGS: 5-7 business days
- PILLOWS: 5-12 business days
- PHONE CASE: 4-6 business days
If you have any questions about the delivery of your order then please feel free to contact us at either pdoprints@gmail.com or through our contact form HERE
Returns
Since every order is personalized and uniquely made, we do not accept returns. However, we offer a 100% satisfaction guarantee- if you're not happy with your item upon receiving it, we’ll remake and replace it free of charge.
DETAILS
Collapsible content
What are the Posters Made Of?
Dog Works pet portraits are printed on premium, museum-quality matte paper to give your artwork a refined, professional finish. We use plexiglass, which is a safer, stronger, and more durable alternative to traditional glass or plastic, offering excellent shatter resistance.
Each portrait is either poster-only or framed in a lightweight, matte-finish alder frame crafted from sustainable semi-hardwood sourced from renewable forests. It comes complete with pre-installed hanging hardware, so it’s ready to display the moment it arrives.
What Are the Frame Sizes You Offer?
Our frame alternatives include black, white, walnut and Birch and are 1 inch. Final framed dimensions are:
8x10" or 20x25 cm
12x16" or 30x40cm
16x20" or 40x50cm
Satisfaction Guarantee
Your happiness is our priority. We’ll send a new one if you aren’t happy with your portrait.
Fast Shipping
Delivery in 3–6 business days after production.
Customer Service
We respond within 12 hours.
Any Other Questions?
Feel Free To Contact Us Here!
Contact form
Our Story
Dog Works Print was founded by a team of passionate dog lovers who wanted to combine their love for pets with high-quality, custom artwork. We saw an opportunity to offer dog owners something truly special—art that reflects the deep connection between humans and their four-legged companions. With a focus on premium design and personalization, we set out to create stunning, one-of-a-kind prints that dog lovers can treasure forever.
How It Works
Getting your custom dog portrait is simple:
- Choose Your Style – Select from a variety of artistic styles and backgrounds.
- Upload a Photo – Share a clear image of your dog that captures their personality.
- Personalization – Add your dog’s name, a special message, or choose a unique design.
- We Create Your Art – Our team of skilled artists carefully crafts your personalized print.
- Delivered to You – Your custom artwork is printed on premium materials and shipped straight to your door.
Our Commitment to Quality
We take pride in offering only the best materials to ensure that your dog’s portrait looks stunning for years to come. Whether it’s a museum-quality poster, canvas print, or framed artwork, every piece is crafted with attention to detail and durability.
A Brand Built for Dog Lovers
Dog Works Print isn’t just about art—it’s about celebrating the joy, loyalty, and unconditional love that dogs bring into our lives. Whether you’re treating yourself or looking for the perfect gift for a fellow dog lover, our prints are designed to bring a smile to your face and warmth to your home.
Join our community of passionate dog lovers and turn your pet’s story into a masterpiece today!